Omnia Mechanical Group

571 Timpson Place Bronx, NY 10455

Phone: 212-534-2500

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A Property Manager’s Guide To Ejector Pump Maintenance

As a property manager, receiving a frantic call from a tenant is never a good thing because it often means there’s some sort of damage. A malfunctioning ejector pump could become a source of panic, especially if the device is leaking or toilets are backing up due to pump failure.

Property managers sometimes overlook ejector pumps, but they remain essential for preventing basement flooding and ensuring proper waste management. This guide will discuss ejector pump maintenance and let you know when to call in professional help to protect your properties from avoidable damage.

Understanding Ejector Pumps

What is an Ejector Pump?

An ejector pump is critical in many buildings, especially those with basements or underground spaces. Its primary function is to manage and move wastewater from lower levels of a property up to the main sewer line or septic tank.

Difference Between an Ejector Pump and a Sump Pump

While both ejector and sump pumps help prevent flooding, they serve different purposes.

An ejector pump deals specifically with wastewater, pushing it upward from basement bathrooms or laundry rooms to the central sewer system.

A sump pump removes groundwater that accumulates in a sump basin, typically found in a basement, to prevent flooding and water damage.

Impacts on Tenant Satisfaction and Property Value

Properly functioning ejector pumps are essential for maintaining a clean and safe environment for tenants. Any failure can result in unpleasant odors, unsanitary conditions, and even structural damage due to flooding.

Regular maintenance of these pumps keeps the property in good condition, boosts tenant satisfaction, and preserves the property’s value. Investing in ejector pump maintenance is, therefore, a proactive step toward ensuring the longevity and desirability of your property.

Routine Maintenance Tasks

Regular Inspection

Regularly inspecting your ejector pump is crucial for preventing issues before they become serious problems.

Start with a visual check for any signs of wear and tear, such as:

  • Cracks
  • Corrosion
  • Loose connections

Next, look for any leakage around the pump and discharge pipe and listen for unusual noises when the pump is running like:

  • Grinding
  • Whining


Keeping your ejector pump clean is essential for its efficient operation.

Begin by ensuring the pump is unplugged and safely disconnected from the power source. Use a mild detergent and a soft brush to clean the exterior and any accessible parts, being careful not to damage any components.

A recommended cleaning schedule is every three to six months, depending on the usage and the environment in which the pump operates.

Testing the Pump

Regularly testing your ejector pump ensures it is functioning correctly.

To test the pump, pour a bucket of water into the basin to trigger the float switch. The pump should activate and begin to remove the water.

Observe the pump during this process to ensure it operates smoothly and shuts off after expelling the water. You should perform this test every three months.

Regular testing helps catch potential issues early, ensuring your ejector pump remains reliable and efficient.

Common Issues and Troubleshooting

Identifying Problems

Recognizing the signs of a malfunctioning ejector pump early can save you from costly repairs and extensive damage. Common indicators of trouble include:

  • Foul odors
  • Frequent cycling
  • Unusual noises

Early detection is crucial. Addressing these signs promptly can prevent minor issues from escalating into significant failures, ensuring the pump remains functional and reliable.

Troubleshooting Tips

You can sometimes get your ejector pump going again by following a few tips. The actions you take depend on the issue at hand.


  1. Turn off and unplug the pump
  2. Inspect the inlet and discharge pipes for obstructions
  3. Clear any blockages by using a plumbing snake or a similar tool
  4. Reassemble and test the pump by pouring water into the basin

Power Failures

  1. Check the power source and ensure the pump is plugged in securely
  2. Inspect the circuit breaker and reset it if tripped
  3. Examine the power cord for any signs of damage or wear

If the pump still doesn’t power on, it may require professional repair or replacement.

Float Switch Issues

  1. Ensure the float switch moves freely without obstruction
  2. Clean the float switch and remove any debris hindering movement
  3. Test the switch by manually lifting it to see if the pump activates

While you can address many minor issues with these DIY steps, certain situations warrant professional help. If you encounter persistent problems, electrical issues, or significant mechanical failures, it’s best to call a licensed plumber.

When to Hire a Professional

Certain issues with ejector pumps necessitate professional expertise. Some problems likely requiring an expert include:

  • Frequent clogs that don’t resolve with basic troubleshooting
  • Electrical issues
  • Mechanical failures
  • Failure to operate despite checking power sources and connections
  • Leaks

Choosing the Right Service Provider

Selecting a reliable service provider is crucial for effective maintenance and repairs. As you search, you’ll want to:

  • Look for licensed and insured plumbers or pump specialists with good reviews and a solid reputation
  • Ask for recommendations from fellow property managers and check online reviews
  • Ensure the provider has experience with ejector pumps

Professional Maintenance Options

Having a professional occasionally visit to check the ejector pumps in the units you manage can save significant hassle in the future. An experienced maintenance visit typically includes thoroughly inspecting the pump and its components.

The technician will:

  • Check for wear and tear
  • Test the float switch
  • Inspect the discharge lines for blockages
  • Clean the pump and basin
  • Perform more complex diagnostics and repairs that go beyond the basics

Regular professional maintenance can extend the life of your ejector pump and prevent unexpected failures while ensuring the pump operates efficiently and reliably for your tenants.

Getting the Help You Need

Property managers must maintain ejector pumps to ensure their buildings remain safe and functional. Regular inspections, cleaning, and testing can prevent many common issues, while prompt troubleshooting can address problems before they escalate.

Don’t wait for problems to escalate before getting the professional help you require. Call Antler Pumps at 212-534-2500 for all your ejector pump installation, repair, and maintenance needs.

Our Privacy Policy

Omnia Mechanical Group(the “Company”) strives to ensure the highest standards for property listings and customer information privacy. Please review the following statement to learn about our company practices and policies. Please be aware that our Privacy Policy is subject to change at any time.

1. Purpose.

This Privacy Policy (“the Policy”) provides information on how the Company uses your personal information. By agreeing to the Policy, you agree to our collection and use of your personal information as described in the Policy. This Privacy Policy is effective for all new users of

2. Personal Information.

You can browse some areas of (“the Website”) without being a registered user. However, certain activities do require registration. (You consent to the transfer and storage of your information by registering with We may collect and store the following personal information:

  • Name, email, address, telephone number, and (depending on the service used), move-in dates;
  • Transactional information (such as lease terms, lease parties);
  • Computer sign-on data, statistics on page views, and traffic to and from the Website; and
  • Other information, including IP address and other web log information.

3. Use of Information.

Our primary purpose in collecting personal information is to provide you with a safe and user-friendly experience. For example, the Company may use your personal information to:

  • Improve our services and the Website’s content and layout;
  • Provide the services and necessary customer support you request;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Track and record customer satisfaction with our services;
  • Protect the Company against error and fraud;
  • Inform you of special promotions and announcements;
  • Enforce our agreements, terms, conditions, and policies; and
  • As otherwise described to you at the time of collection.

We may occasionally ask you to complete optional surveys. These surveys are used to improve and customize your experience with

The Company always provides you the ability to opt-out of further communication such as promotions and surveys; see the Opt-Out section below.

The Company does not share any of your personal information with outside organizations, companies, individuals, etc. The only exception to this standard is if such a disclosure is reasonably necessary to respond to any and all legal processes.

4. Links to Other Sites.

The Website may have links to other websites that may collect personally identifiable information about you. The Company is not responsible for the privacy practices of the content of those linked websites.

5. Safety & Security Precautions.

The Website has strict security measures in place to protect you and your information from fraud. Once your information is provided to Antler Pump & Motor Corporation, we strive to ensure the confidentiality of your identity and information.

6. Opt-Out.

The Company provides you with the opportunity to opt-out of receiving promotional and other non-essential, marketing-related communications from Antler Pump & Motor Corporation. If you would like to opt-out of these select communications, please see any of the Company’s email communications and follow the directions indicated.

7. Account Protection.

Your password ensures the security of your account. When choosing a password, the Company suggests using various characters. It is highly recommended that you do not disclose your password to anyone. (If you do disclose your password or your personal information with others, you are responsible for all actions taken in the name of your account.) If the security of your password is compromised for any reason, please contact the Company immediately.

8. Accuracy of Information

The Company does not guarantee the accuracy of information for any and all of its properties on the Website, and is not responsible for any errors or misrepresentations (made by Renters, the Client, or otherwise).

9. Cookies

The Company may place a small cookie on your computer’s hard drive. This allows us to personalize your use on the Website. In order to maximize the functionality and usability of the Website, you must set your browser’s preferences to allow both permanent and temporary cookies.

10. Changing Your Personal Information.

Should your personal information change, please immediately update your information on the Website. This will ensure the accuracy of our records. The Company does retain personal information from closed accounts in order to comply with law and collect and disburse any fees owed.

11. Third Parties

This Privacy Policy addresses only the use of information we collect from you. Since does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. It is advisable that you consult with the management of third parties before you disclose your personal information to others.

12. General

We may amend this Privacy Policy at any time by posting the amended terms on the Website. All amended terms are immediately effective after they are initially posted on the Website.

13. Privacy Policy Questions & Concerns

Questions and/or concerns regarding the Policy should be emailed to the following email address: