Omnia Mechanical Group

571 Timpson Place Bronx, NY 10455

Phone: 212-534-2500

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Sump Pump Keeps Running? 5 Signs Your Sump Pump May Be Failing

If you have a sump pump that keeps running, it may be nearing the end of its lifespan. You don’t want to find yourself with a sump pump emergency during a storm, whether you’re a single-family homeowner, a landlord, or a property manager. Avoid that by learning these five signs of a sump pump failing, brought to you by Antler Pumps, New York City’s hyper-local blue-chip pump experts.

Runs Constantly

Multiple causes

A sump pump that runs nonstop can be due to many different things. A problem with the switch or float should be your first thought. The float turns the switch on and off depending on the water level, and this part can break or need repositioning.

The switch itself may have wiring or connectivity issues with your power source. It can also become clogged with debris.

The pump’s check valve keeps water flowing outside the property. If it’s broken, water simply flows back to the pit, and it triggers the pump to keep running.

Another common cause of a sump pump running constantly is that it’s too small for the demand on it. You will need to replace it with a different model that can handle the load.

Strange or Loud Noises

Grinding or Vibrating

Any time you hear odd or noisy sounds coming from your sump pump, it’s a sign something is definitely wrong. Our clients describe these sounds as grinding, rattling, or vibrating.

In some instances, it’s a sound indicating that the pump needs replacement because a vital interior part has broken down and can’t be repaired. It could also be due to bearings in the motor being loose or needing replacement.

Sometimes the impeller inside the pump becomes jammed or clogged, which can also cause excessive noise. When there’s a problem with the impeller, water may not move as it should. The impeller is like a fan or water wheel inside the pump, and it’s essential to the pump’s function. You may be able to free up the impeller, as long as it hasn’t been damaged. This is also a job a pump specialist can do for you.

Improper Cycling

Unreliable water removal

Improper cycling can indicate a range of problems, but they all typically result in inadequate water removal or excessive wear on the pump:

  • Pit fills but the pump doesn’t activate: this is usually due to a stuck or broken float switch or a defective motor.
  • Pump runs when the pit is empty: this is almost always due to a malfunctioning float switch. You want to catch this right away before it burns out the pump motor entirely. Unplug the pump or cut the power supply, so it doesn’t keep running until it can be serviced.
  • Pump runs too long per cycle: this usually means the pump’s horsepower is inadequate. Consult a pump specialist who can help you select a better pump based on the volume of water to be removed and the anatomy of your drain pipes.

Signs of Corrosion, Rust, or Scale Accumulation

Aging sump pump

Sump pumps that show signs of wear and tear are most often at the end of their useful lifespans. If you’ve had your sump pump for a long time or bought a property that came with the sump pump, you may notice corrosion (wearing away of certain parts), rust, or mineral scale accumulation. You may also see what looks like rust but is actually bacteria. While in some cases, we may be able to clean the pump and restore its function, it may be time to install a new one.

Motor Problems

No power for the pump

Your sump pump has a motor that drives its action. If the motor is malfunctioning, so will the pump.

Motor problems can be caused by wiring failures as well as by the pump triggering the circuit breaker. This is a good spot to check first for an easy fix.

Sump pump motors also burn out in cold climates if the extension hose that drains water from the pit freezes and clogs with ice. The pump keeps trying to move water through the frozen hose to no avail, causing the motor to run for too long at a high output.

Have you run into one of these problems or something else that makes you think your sump pump needs professional servicing? The five issues above are the most common problems we see, but you may experience other failures particular to your setup.

Don’t wait until a winter storm to tend to your sump pump! Call Antler Pumps at 212-534-2500 or schedule an appointment online today.


Our Privacy Policy

Omnia Mechanical Group(the “Company”) strives to ensure the highest standards for property listings and customer information privacy. Please review the following statement to learn about our company practices and policies. Please be aware that our Privacy Policy is subject to change at any time.

1. Purpose.

This Privacy Policy (“the Policy”) provides information on how the Company uses your personal information. By agreeing to the Policy, you agree to our collection and use of your personal information as described in the Policy. This Privacy Policy is effective for all new users of Sanitaryplumbing.com.

2. Personal Information.

You can browse some areas of Antler.nyc (“the Website”) without being a registered user. However, certain activities do require registration. (You consent to the transfer and storage of your information by registering with Antler.nyc). We may collect and store the following personal information:

  • Name, email, address, telephone number, and (depending on the service used), move-in dates;
  • Transactional information (such as lease terms, lease parties);
  • Computer sign-on data, statistics on page views, and traffic to and from the Website; and
  • Other information, including IP address and other web log information.

3. Use of Information.

Our primary purpose in collecting personal information is to provide you with a safe and user-friendly experience. For example, the Company may use your personal information to:

  • Improve our services and the Website’s content and layout;
  • Provide the services and necessary customer support you request;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Track and record customer satisfaction with our services;
  • Protect the Company against error and fraud;
  • Inform you of special promotions and announcements;
  • Enforce our agreements, terms, conditions, and policies; and
  • As otherwise described to you at the time of collection.

We may occasionally ask you to complete optional surveys. These surveys are used to improve and customize your experience with Sanitaryplumbing.com.

The Company always provides you the ability to opt-out of further communication such as promotions and surveys; see the Opt-Out section below.

The Company does not share any of your personal information with outside organizations, companies, individuals, etc. The only exception to this standard is if such a disclosure is reasonably necessary to respond to any and all legal processes.

4. Links to Other Sites.

The Website may have links to other websites that may collect personally identifiable information about you. The Company is not responsible for the privacy practices of the content of those linked websites.

5. Safety & Security Precautions.

The Website has strict security measures in place to protect you and your information from fraud. Once your information is provided to Antler Pump & Motor Corporation, we strive to ensure the confidentiality of your identity and information.

6. Opt-Out.

The Company provides you with the opportunity to opt-out of receiving promotional and other non-essential, marketing-related communications from Antler Pump & Motor Corporation. If you would like to opt-out of these select communications, please see any of the Company’s email communications and follow the directions indicated.

7. Account Protection.

Your password ensures the security of your account. When choosing a password, the Company suggests using various characters. It is highly recommended that you do not disclose your Sanitaryplumbing.com password to anyone. (If you do disclose your password or your personal information with others, you are responsible for all actions taken in the name of your account.) If the security of your password is compromised for any reason, please contact the Company immediately.

8. Accuracy of Information

The Company does not guarantee the accuracy of information for any and all of its properties on the Website, and is not responsible for any errors or misrepresentations (made by Renters, the Client, or otherwise).

9. Cookies

The Company may place a small cookie on your computer’s hard drive. This allows us to personalize your use on the Website. In order to maximize the functionality and usability of the Website, you must set your browser’s preferences to allow both permanent and temporary cookies.

10. Changing Your Personal Information.

Should your personal information change, please immediately update your information on the Website. This will ensure the accuracy of our records. The Company does retain personal information from closed accounts in order to comply with law and collect and disburse any fees owed.

11. Third Parties

This Privacy Policy addresses only the use of information we collect from you. Since Antler.nyc does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. It is advisable that you consult with the management of third parties before you disclose your personal information to others.

12. General

We may amend this Privacy Policy at any time by posting the amended terms on the Website. All amended terms are immediately effective after they are initially posted on the Website.

13. Privacy Policy Questions & Concerns

Questions and/or concerns regarding the Policy should be emailed to the following email address: info@omniagroup.nyc.