Omnia Mechanical Group

571 Timpson Place Bronx, NY 10455

Phone: 212-534-2500

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When to Replace the Water Heater in Your Rental Property? Warning Signs of a Hot Water Heater Going Out

Your hot water heater is one of the keys to tenant comfort in your New York City property, regardless of size. A hot water heater that fails can result in unhappy renters and no hot water. That’s not all. It can also cause unexpected expenses, water damage, and even burn injuries if the heater goes out all of a sudden and bursts. Here are the warning signs of failure so you know when to replace a water heater before it becomes a disaster for your building.

Complaints of No Hot Water

Don’t wait too long.

One of the first signs of a hot water heater on the fritz is the absence of consistent hot water. Sometimes this warning sign comes on gradually. The hot water will be fine one day, and the next it’s barely tepid. If the fuel source, the temperature setting dial, and the piping check out okay, you’ve likely got an issue with your water heater.

Typically, this is not a tank problem, although it’s possible the tank is too small for the size of your property and the demand being placed on it. It’s more likely to be the thermostat or the heating element that’s at fault. We’re happy to come out, take a look, and repair or replace those parts for you.

If you notice signs of sediment in the water (see below), it could be that the heating element is buried in sediment at the bottom of the tank, so it can’t function properly. Draining the tank and removing sediment can sometimes fix this, although it’s possible the heating element will be beyond saving and need replacement anyway.

Leaking Water

Pay attention to a sign of danger!

Leaking water around your hot water heater can range from a tiny drip to a large puddle. However, any water leaking means the same thing: you have a crack or breach in the tank somewhere. This can even happen with new heaters, although it’s far more common with aged ones.

Sometimes the hole in the tank can be repaired if it’s small enough and in the right location. But no matter what, if you have water leaking from your heater, it’s time to call a pro like Calray Boilers immediately. Too much pressure on one spot could cause the leak to grow or the heater to burst.

Save yourself the anguish of water flooding your boiler room and scalded employees, and get help ASAP! It may be time to replace the tank, especially if it’s over 15 years old.

Unusual or Excessive Noise Emanating from the Heater

Know what’s normal and what’s not.

Since a hot water heater doesn’t typically have much in the way of mechanical parts that can make noise, it’s usually the heating element trying to heat water through layers of hard mineral sediment at the bottom of the tank that’s causing the unusual sounds. It could also be the sediment itself that’s burning. You may hear:

  • Gurgling
  • Banging
  • Popping
  • Crackling
  • Whining

You should know your heater’s regular sounds well, so if something is off, it’s a sign that you need to take action. This is another case where draining the tank and removing sediment may solve the problem. If not, it will clearly reveal if the heating element has reached the end of its lifespan, so you can replace it.

Unsightly Appearance of the Water

Watch for cloudy or brown water.

As you’ve probably figured out by now, sediment is a major factor in many problems with hot water heaters. Unsightly water can be a sign your heater is on its way out, and this is another sediment issue. If the water is cloudy, brown, or full of particles, that’s a sign sediment is creeping into the water supply and possibly damaging your heater. We usually recommend trying to flush the heater first, and if that doesn’t fix the problem, or if it reveals other issues, we repair or replace accordingly.

Bad Smell and Taste to the Water

Heed the signs of tainted water.

Water that doesn’t look appealing is likely to also smell and taste bad. Your tenants may mention a metallic taste to the water or a disagreeable odor. If only the hot water and not the cold smells or tastes unpleasant, it’s not the water that’s the problem but rather, it’s the hot water heater.

It could be the sediment itself that’s causing the malodorous situation. It’s also possible that if the heating element can’t function properly due to too much sediment, the water isn’t getting hot enough, making it a breeding ground for bacteria. You don’t want your renters’ water supply to be tainted, so we frequently suggest replacing the heater at this juncture.

Presence of Rust

Look out for corroded steel.

Steel water tanks that are starting to corrode will create rust that seeps into the water. The rust leaves a telltale reddish brown tint everywhere it’s present. You may also notice rust around the tank. Sometimes the rust can be coming from other sources, such as old pipes that need replacing, so it’s necessary to trace any rust back to the water heater to be sure.

Have you already noticed some of these signs or heard from tenants in your property? We strongly caution you not to ignore these hints that something is amiss with your hot water heater. Call Calray Boilers at 212-722-5506, or use our easy online form to schedule an appointment. Don’t wait until you have a hot water emergency on your hands. Reach out today.

Our Privacy Policy

Omnia Mechanical Group(the “Company”) strives to ensure the highest standards for property listings and customer information privacy. Please review the following statement to learn about our company practices and policies. Please be aware that our Privacy Policy is subject to change at any time.

1. Purpose.

This Privacy Policy (“the Policy”) provides information on how the Company uses your personal information. By agreeing to the Policy, you agree to our collection and use of your personal information as described in the Policy. This Privacy Policy is effective for all new users of

2. Personal Information.

You can browse some areas of (“the Website”) without being a registered user. However, certain activities do require registration. (You consent to the transfer and storage of your information by registering with

3. Use of Information.

Our primary purpose in collecting personal information is to provide you with a safe and user-friendly experience. For example, the Company may use your personal information to:

  • Improve our services and the Website’s content and layout;
  • Provide the services and necessary customer support you request;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Track and record customer satisfaction with our services;
  • Protect the Company against error and fraud;
  • Inform you of special promotions and announcements;
  • Enforce our agreements, terms, conditions, and policies; and
  • As otherwise described to you at the time of collection.

We may occasionally ask you to complete optional surveys. These surveys are used to improve and customize your experience with

The Company always provides you the ability to opt-out of further communication such as promotions and surveys; see the Opt-Out section below.

The Company does not share any of your personal information with outside organizations, companies, individuals, etc. The only exception to this standard is if such a disclosure is reasonably necessary to respond to any and all legal processes.

4. Links to Other Sites.

The Website may have links to other websites that may collect personally identifiable information about you. The Company is not responsible for the privacy practices of the content of those linked websites.

5. Safety & Security Precautions.

The Website has strict security measures in place to protect you and your information from fraud. Once your information is provided to Omnia Mechanical Group, we strive to ensure the confidentiality of your identity and information.

6. Opt-Out.

The Company provides you with the opportunity to opt-out of receiving promotional and other non-essential, marketing-related communications from Omnia Mechanical Group. If you would like to opt-out of these select communications, please see any of the Company’s email communications and follow the directions indicated.

7. Account Protection.

Your password ensures the security of your account. When choosing a password, the Company suggests using various characters. It is highly recommended that you do not disclose your password to anyone. (If you do disclose your password or your personal information with others, you are responsible for all actions taken in the name of your account.) If the security of your password is compromised for any reason, please contact the Company immediately.

8. Accuracy of Information

The Company does not guarantee the accuracy of information for any and all of its properties on the Website, and is not responsible for any errors or misrepresentations (made by Renters, the Client, or otherwise).

9. Cookies

The Company may place a small cookie on your computer’s hard drive. This allows us to personalize your use on the Website. In order to maximize the functionality and usability of the Website, you must set your browser’s preferences to allow both permanent and temporary cookies.

10. Changing Your Personal Information.

Should your personal information change, please immediately update your information on the Website. This will ensure the accuracy of our records. The Company does retain personal information from closed accounts in order to comply with law and collect and disburse any fees owed.

11. Third Parties

This Privacy Policy addresses only the use of information we collect from you. Since does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. It is advisable that you consult with the management of third parties before you disclose your personal information to others.

12. General

We may amend this Privacy Policy at any time by posting the amended terms on the Website. All amended terms are immediately effective after they are initially posted on the Website.

13. Privacy Policy Questions & Concerns

Questions and/or concerns regarding the Policy should be emailed to the following email address: